SERVICE
The Transportation Management Service (TMS) Customer Service dock fee, return fee, and Transportation Management System (TMS) Customer Service are all charged to customers who use the TMS to book transportation services. The dock fee is a one-time charge that is assessed when a customer first uses the TMS to book transportation services. The return fee is a charge that is assessed when a customer returns a transportation ticket. The TMS Customer Service dock fee, return fee, and Transportation Management System (TMS) Customer Service are all charged to customers who use the TMS to book transportation services.