These direct drive pumps are designed for continuous circulation of ponds or statuary fountains. Made with some of the industry's most durable materials, our pumps reach peak performance when completely submerged. If, after 30 days, you are having a problem with your Little Giant, Franklin, or Red Lion product, call the Franklin Electric Tech Support Team at 888-956-0000 for Troubleshooting and Warranty Instructions. The Tech Support Team is available M-F from 7:00am-4:30pm CST.